Lead UX Designer — Frankfurt, Germany

Ümit
Özcan

Lead UX Designer with 13 years of client- and agency-side experience and a systemic approach to user experience, information architecture, service design and digital product strategy.

01 / About

Systems.
Structure.
Strategy.

UX leadership rooted in systems thinking, structured communication and contemporary digital product culture.

Core Competencies

  • User-centred Design
  • UX Strategy
  • Information Architecture
  • Prototyping
  • User Research & Testing
  • Design Systems
  • Service Design

Methodology

Discovery, double-diamond thinking, research synthesis, flow architecture, usability testing and iterative optimisation.

Collaboration

Working closely with stakeholders, Product Owners, optimisation teams and engineering from discovery to delivery.

Tools

  • Figma & FigJam
  • Miro
  • Sketch
  • Axure
  • Adobe Creative Suite
02 / Experience

Leading
Digital
Products.

Leadership across finance, telecommunications, healthcare, retail and digital optimisation ecosystems.

2021 — Today
Freelancer
Senior UX/UI Designer
Independent UX consultant delivering product strategy, UX architecture and interface systems across multiple industries.
2020
Lead UX Designer
Camelot UK — National Lottery
Leadership, governance, mentoring, design systems, research standards and UX optimisation frameworks.
2017 — 2019
Lead UX Designer
TalkTalk UK Plc
Research strategy, optimisation, governance, systems thinking and UX leadership across digital product ecosystems.
2012 — 2016
Senior UX Designer
Barclays UK Digital Banking
Design systems, governance, mentoring, UX architecture and enterprise-level banking experiences.
03 / Academic

Design.
Culture.
Craft.

Foundations in typography, branding, editorial systems and visual storytelling through interdisciplinary design education.

1995 — 2000
Diploma In Design
University of Applied Sciences Mainz, Germany
Typography, editorial systems, branding and Gutenberg Intermedia approaches to storytelling.
1999
Scholarship
Ichthus University, Rotterdam
International finance, strategic marketing and communication systems.
1997
Scholarship
Royal Academy of Fine Arts, Brussels
Oil painting, drawing, photography and illustration.
04 / Contact

Let’s Build
Better
Experiences.

Available for selected UX strategy, product design, design systems and digital experience projects.

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